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Transit & Toll at Freight Solutions 2003  •  Odyssey Handy Hints  •  FAQ's  •  About Us  


Hello and welcome to the fourth edition of InTransit eq , the newsletter that will be “ e ”-mailed you on a “ q ”-uarterly basis. We try to include articles that appeal to our clients and/or our prospects and other friends in the industry. If there is something you'd like to read in future editions please provide feedback. Of course if you are not interested in being included in our circulation list, please unsubscribe where indicated right at the bottom of this email.

Nicola Williams
Managing Director
Supplier of the Year!

I am very pleased to announce that Transit Computer Systems has been named the Australian Freight Industry “Australian Supplier of the Year”!

VTA Executive Director Phil Lovel presented us with the trophy at the 14 th Awards Dinner. He said that “the submission showed benefits of up to 30% from cost savings in fleet usage, improved customer service, improved asset utilisation, management of realistic delivery schedules (driver safety) and reduced on-road vehicle numbers.”

I accepted the award with pride and am delighted with this accomplishment. It's fantastic that 30 years of providing solutions that save our clients millions of dollars every year have been recognised in this way.

However we wouldn't have been able to win the award if not for the very strong client testimonials included in the submission, and the great Transit team.

The award points to an increase in awareness of routing and scheduling systems in Australia. But we are some way behind the times compared with our overseas counterparts. In the UK and USA, the majority of operations with 10 or more vehicles use routing and scheduling systems.

In Australia the users are mainly limited to the largest manufacturers of food and beverage products. This is astonishing given that in our experience, most multi-drop operations with more than 5 vehicles will get a return on investment within the first year of implementation.

Nicola Williams
Managing Director

 

Transit assist Cadbury Schweppes



Cadbury Schweppes' beverage division recently appointed Transit Consulting to assist with their internal response for the transport contract tender in Victoria and New South Wales.

The expiry of the contract with the current incumbent was seen as a good opportunity to assess whether outsourcing was still a viable option, or whether an in-house company fleet would be more advantageous.

One of the most common exercises conducted by Transit Consulting is to assist companies that are submitting responses for transport tenders. Tender documents often contain a lot of data, which amounts to a lot of manual work in understanding the scope and resource requirement before a cost model can be developed.

Transit Odyssey can be used very effectively to provide the data required for input to the cost model, within a short period.

Transit Consulting helped Cadbury Schweppes determine: the optimal location for the transport hubs; the optimal delivery days for customers to ensure vehicle utilisation was balanced over the sales cycle; the optimised schedules for each day over the sales cycle; and the most appropriate fleet configuration.

The output was then used as an input to the Cadbury Schweppes cost model. The result highlighted whether outsourcing was a cost-effective option, by comparing submissions from third parties with their own submission.

Scott Dowell
Client Support Manager

Transit & Toll at Freight Solutions 2003

Damian Scott from Transit Computer Systems and Steve Innes, the National Operations Manager of Toll's Food and Beverage division, gave a joint presentation at the Freight Solutions 2003 conference in September. The presentation was entitled "Implementing a scheduling and route optimisation system across in-house and outsourced transport."

"Our experience is that you can expect about a 20% reduction in your transport resources as a reasonable average benefit." Damian commented. "But a successful implementation requires acceptance from all interested parties: the drivers, the schedulers, the operational staff and management. You must have local input and involvement otherwise resistance builds, your chances of success go down and your costs rise.

"Also, make sure that you're after an operational solution not a perfect solution. The operational solution will save you money; the perfect solution will send you broke! As with any other business the Pareto principle applies: 80% of your savings will come with 20% of your effort.

"The ultimate gift of a routing and scheduling system is that you are required to draw out the things that are kept in people's heads and the business rules that have been adopted. What you can't measure you can't manage."

Steve continued: "Our customers want innovation through technology and they want cost-downs. The days of a person sitting with a piece of paper routing vehicles are long gone. We recently implemented a scheduling system in a small business that was $3.5m revenue to us and instantly there was a $0.5m savings. I can't stress how important these packages now are to our survival in the industry.

"The key to a successful implementation is to get the people who are using these products to be committed. You have to use operational people who are willing to embrace the use of the technology. You need to have local input from your customer and need to have the customer on side.

In today's transport industry people want more time window constraints on their deliveries. A person with a piece of paper just can't do that and so they can't provide the customer service that the customer expects." For the full transcript of the presentation, click here.

Nicola Williams

Managing Director
Odyssey Handy Hints - The importance of a base line

Part 1 - Calibrating the system

It is vital to perform a baseline analysis whenever a schedule optimisation is performed. Over the next three eq's we will explain why baseline creation, and its analysis, is an essential skill required to get the best out of Transit.

A baseline is a "base case" schedule - what is happening now. Before creating new schedules it is important to have a method by which you can compare what you are currently doing.

For operational users who schedule every day, choose a "typical" day for your baseline, and then use that data for modelling the new scenarios (such as different fleet, different depot, etc.).

If you are not a daily user of Transit it is even more important to form a valid baseline because it allows you to (1) calibrate the system; (2) expose the hidden business rules; and (3) perform a like-with-like comparison.

There are many "environmental" variables in making a Transit model: how the traffic affects your operation, how long the drivers work, how long it takes to serve a customer, etc. The calibration process enables you to set these environmental variables to make workable schedules for your business.

By forcing the system to match how you really did a particular day's work you are able to manipulate these environmental variables until the electronic model matches your reality - this is called calibration.

Everyone's reality is different. By taking a day of actual schedules that you know a lot about, you are able to ensure the things that are important to your business are part of the model. This means the model can not be accused of being "unrealistic". You take into account the variables that are important by establishing the right environment.

In the next edition we will discuss the hidden business rules …

Damian Scott
Operations Director
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FAQ'S

How do I keep a load or route I'm happy with?

New functionality has been added into Transit Odyssey that allows you to keep a load or route you are happy with even if you want to re-run the rest of the schedule. This is undertaken in the Schedule Manager by right-clicking on the trip header and selecting "confirmed". When you run a schedule, the confirmed loads are untouched and the remainder are reorganised around them. As such, Odyssey now gives you the ability to optimise additional orders, even when your vehicles are already on the road.

Can Transit keep drivers in areas they know?

The change from fixed routes to fully optimised routes can be a scary one and keeping your drivers in an area they know can help them adjust. With Transit Odyssey, you can achieve this either with access codes or an area list.

Access codes can be used to represent each driver area. You may have C for Country, S for South, E for East and so on. You give each customer an appropriate access code based on its geography and then you specify access codes on the vehicles that you want to service the area. Odyssey will not put a Country customer on an East or South truck because you have told it these vehicles cannot get access.

With the area list alternative you specify that certain localities cannot be delivered to on the same trip. With an area list, the restriction is trip based, rather than vehicle based, so Odyssey has more flexibility to create efficient schedules. In addition, all localities do not need to be included in the list. If you exclude localities on the boundaries of each area Odyssey is free to improve efficiency by deciding which area these customers should belong to on any given day.

Using either approach would give drivers time to adapt to the change from fixed to dynamic routes. Then you can slowly move them out of their comfort zone and eventually reap the efficiency rewards of removing designated areas all together.

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Transit Computer Systems Suite 38/37 Albert Road Melbourne 3004 Victoria Australia
p 03 9867 5444 f 03 9820 1541 e transit@transit.com.au   w http://www.transit.com.au