These days, it is commonly known that scheduling systems save companies money by minimising the time trucks spend on the road and the distance they travel, but what do operational staff see as the ongoing benefits of using a scheduling tool? Andrew Hope from in2store, a long-standing client of ours, points to two benefits that he and his drivers feel Odyssey provides them with every day.
“Traditionally, the use of casual drivers had been time-consuming and laborious for us, as we had to continually train a stream of different drivers on our business and our customer requirements. |
With Odyssey, all we need to do is give them an Odyssey runsheet and they are told exactly where to go, the run sequence and the time they are expected at each customer location. Our training time is therefore reduced to, “Here’s a set of instructions that are easy to follow - go and do it!”
The use of Odyssey has also enabled us to make our drivers’ jobs simpler and easier at the customer site. Drivers traditionally picked the orders from the back of their trucks, which could take anything up to 10 minutes per drop. With Odyssey, the optimised drop sequence is uploaded back into our warehouse management system, along with other schedule information, enabling us to pick the orders by load and load the trucks in reverse drop sequence. What this means is that, when the driver stops at each customer, rather than picking the order from his truck or searching the truck to find the right order, his next delivery is located closest to the back of the truck, within easy reach.”
Nicola Williams
Managing Director
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