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Odyssey Handy Hints  •  FAQs  •  About Us  

Hello emaFirstName and welcome to the eighteenth edition of InTransit eq, the newsletter that will be “ e ”-mailed you on a “ q ”-uarterly basis. We try to include articles that appeal to our clients and/or our prospects and other friends in the industry. If there is something you'd like to read in future editions please provide feedback. Of course if you are not interested in being included in our circulation list, please unsubscribe where indicated right at the bottom of this email.

Nicola Williams
Managing Director

Launch of Odyssey Plus

Odyssey

I'm pleased to announce that Odyssey Plus, our range of transport management and mobility add-ons, was officially launched at the Smart conference last month.

Traditionally, Odyssey is used to optimise the schedules and the corresponding runsheets are printed out and given to the drivers; then, the drivers leave the loading bay and enter the “black hole”.  You think you know what they’re doing, as they have a schedule to follow, but do they really do the work as specified?  You might also ask them to make a note of their arrival and departure times at each customer and to get a signature, but are those


details filled in at the time, or via a vague memory sometime later in the day?  And what do you then do with the information that is manually recorded on the runsheets - throw it away, store it in piles, or manually key the data into another system?

Odyssey Plus, powered by Fleet Management Systems, is designed to eliminate this black hole by providing electronic recording and transfer of runsheet information via hand-held devices.  This allows you to monitor actual versus planned very easily and also gives you real-time visibility, if that’s what you desire. 

Transit Odyssey creates the plan and Odyssey Plus enables you to track how you are going in relation to that plan, via GPS tracking, event and alert management, proof of delivery and product tracking.

To find out more, click here

Nicola Williams
Managing Director

Transit's First Account Manager

Odyssey

As our client base is now large enough to warrant a dedicated resource to proactively ensure that they continue to get the most from their Transit investment, we felt it was time to recruit our first Account Manager.  Daryl Kemp has recently joined the Transit Team in this role and comes to us fully qualified, having used Odyssey as a client for the past 4 years. 

Daryl knows first-hand how easily an optimised routing and scheduling tool used on a daily basis can become a computer-aided scheduling system over time, if someone isn’t responsible for making sure the data and parameters are kept up-to-date –

particularly if the operation changes over time.  “I’m really looking forward to being able to use the experience I’ve gathered from working 12 years - as a driver, Assistant Transport Manager and Transport Manager - in my new role at Transit.  I’ve seen first hand the savings Odyssey can make in a business.  At my last company, we cut our scheduling time from 6 hours to 1 hour per day, reduced the size of our fleet and reduced the size of our vehicles.  I’m now looking forward to helping our clients make sure they continue to get the full benefits of Odyssey - year in, year out.”

Daryl will also be heavily involved in implementations of Odyssey for daily scheduling and will do much of the training and hand-holding of the users on site.  His experience of managing the Odyssey implementation at his previous company, his operational background and his desire to build relationships make him the perfect man for this job.  We welcome Daryl to Transit!

Nicola Williams
Managing Director

Odyssey Handy Hints -'Contact Helpdesk' option

Handy

Our clients often ring our Help Desk to ask about particular schedules or scenarios they run in Odyssey and they need an easy way to get all of the relevant data to us for analysis and assistance.

To cater for this, we have included a feature in Odyssey in the Help menu called “Contact Helpdesk”. This feature packages up all of the relevant data our Client Support team requires to provide assistance. It includes your Odyssey database, template file, the contents of your latest schedule and all other pertinent data we need to ensure we can assist with your enquiry.

Once packaged together, you can enter your company details along with a detailed description of your issue and the information will be emailed to our Client Support team.

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FAQs

Q: If I have a small fleet of, say, only 6 – 7 vehicles, how can I justify the cost of an application such at Transit Odyssey?

We are passionate about helping all transport operations get better efficiencies from their transport – big or small. We have, therefore, developed a variable pricing structure that is based on the number of vehicles for which Odyssey is used to schedule on a daily basis. The less vehicles you have, the less you pay. In fact, if we save you 15mins per vehicle per day, your Odyssey investment will save you money! Our fees are all inclusive: there are no separate licence fees, maintenance fees, support fees or map fees. The only extra fees to pay are for the initial implementation and the training of new users.

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  About Us
Transit Computer Systems Suite 38/37 Albert Road Melbourne 3004 Victoria Australia
p 03 9867 5444 f 03 9820 1541 e transit@transit.com.au   w http://www.transit.com.au